Shipping policy

Shipping Policy – TheLuxeCare

At TheLuxeCare, we are committed to providing a smooth, reliable, and timely delivery experience across India.


Shipping Coverage

We currently ship across India to all serviceable pin codes.


Order Processing Time

All orders are processed within 24–48 hours (excluding Sundays and public holidays).

Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.


Delivery Timeline

  • Metro Cities: 2–4 business days

  • Tier 2 & Tier 3 Cities: 3–6 business days

  • Remote Locations: 5–8 business days

Please note that delivery timelines may vary due to unforeseen logistical delays.


Shipping Charges

  • Free shipping on prepaid orders above ₹499

  • ₹49 shipping fee on orders below ₹499

  • Cash on Delivery (COD): ₹69 additional charge


Packaging

All orders are securely packed to ensure products reach you in perfect condition. We use protective packaging suitable for beauty and personal care products.


Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.

If you face any issues, please contact us at:
tiraenterprises30@gmail.com


Delays and Exceptions

While we aim to deliver within the estimated timelines, delays may occur due to high order volumes, weather conditions, or courier partner issues. We appreciate your understanding in such cases.


Incorrect Address or Failed Delivery

Please ensure that your shipping details are accurate.

If an order is returned due to an incorrect address or multiple failed delivery attempts:

  • Re-shipping charges may apply

  • Cash on Delivery (COD) may be restricted for future orders


Contact Us

For any shipping-related queries or assistance, please reach out to:
tiraenterprises30@gmail.com